Privacy policy
Last Updated: September 2, 2026
Jeonham (“Jeonham,” “we,” “us,” or “our”) operates the It’s Okay! with Jesus online store (the “Store”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our website, place an order, create an account, contact us, or otherwise interact with the Store.
We are a business established and operated in the Republic of Korea and sell our products to customers in Korea and other countries.
Our online store is powered by Shopify. Products purchased through the Store are sold by Jeonham.
1. Personal Information We Collect
Depending on how you use the Store, we may collect the following categories of personal information:
Information You Provide to Us
- Name
- Email address
- Telephone or mobile phone number
- Billing address
- Shipping address
- Account login information
- Order history
- Product and purchase information
- Information you provide when contacting customer service
- Information you provide when participating in promotions, events, surveys, or other activities
- Any other information you voluntarily provide to us
Transaction and Payment Information
When you place an order, we may collect information relating to your transaction, including:
- Products purchased
- Order number
- Payment status
- Shipping and delivery information
- Returns, exchanges, cancellations, and refunds
Payment card and other payment information may be processed directly by Shopify or third-party payment service providers. We do not generally store complete payment card numbers or other complete payment credentials on our own systems.
Device and Usage Information
When you visit or use our website, we and our service providers may automatically collect certain technical and usage information, including:
- IP address
- Browser type and version
- Device type and operating system
- Approximate location derived from technical information
- Pages viewed
- Referring and exit pages
- Date and time of visits
- Shopping cart activity
- Website interactions
- Cookies and similar technologies
The information collected may vary depending on the services and technologies used on our website.
2. How We Use Personal Information
We may use personal information for the following purposes:
- To process and fulfill orders
- To process payments, refunds, exchanges, and cancellations
- To arrange shipping and delivery
- To provide customer service and respond to inquiries
- To create and manage customer accounts
- To communicate with you regarding your orders, account, or inquiries
- To provide information about products and services you request
- To operate, maintain, secure, and improve the Store
- To understand how customers use our website
- To detect, prevent, and investigate fraud, abuse, unauthorized transactions, and other unlawful activity
- To administer promotions, events, surveys, or other activities
- To send marketing communications where permitted by applicable law
- To comply with applicable laws, regulations, legal processes, and governmental requests
- To establish, exercise, or defend legal claims
- For other purposes disclosed to you at the time information is collected
We will process personal information only as permitted by applicable law.
3. How We Share Personal Information
We may disclose personal information when reasonably necessary to operate our business and provide the Store and its services.
Depending on how you use the Store, we may share personal information with:
Shopify
Shopify provides the technology and infrastructure used to operate our online store, including functions related to website operation, customer accounts, orders, checkout, and other Store functions.
Payment Service Providers
We may share information necessary to process payments, refunds, chargebacks, and related transactions with payment service providers.
Shipping and Fulfillment Providers
We may provide information such as your name, shipping address, telephone number, and order information to shipping, logistics, fulfillment, and delivery providers as necessary to deliver your order and process returns or exchanges.
Technology, Analytics, and Service Providers
We may share information with service providers that assist us with website operation, hosting, security, analytics, customer service, communications, marketing, advertising, and other business functions.
Marketing and Advertising Providers
Where applicable, we may use third-party advertising, analytics, or marketing services that process information relating to website visits, purchases, interactions, or marketing preferences.
Legal and Regulatory Authorities
We may disclose personal information where required or permitted by applicable law, including to governmental authorities, courts, law enforcement agencies, professional advisers, or other parties when reasonably necessary to comply with legal obligations or protect our rights.
We do not sell your personal information in exchange for monetary consideration.
Third parties that process personal information on our behalf may process such information in accordance with their own privacy policies, contractual obligations, and applicable law.
4. International Transfers of Personal Information
Because Jeonham is established in the Republic of Korea and uses service providers that operate internationally, personal information may be transferred to, stored in, or processed in countries outside the country where you live.
Depending on the services used by the Store, personal information may be processed in the Republic of Korea, the United States, Canada, or other countries in which our service providers operate.
Such transfers may be necessary to:
- Process and fulfill your order
- Process payments
- Provide shipping and fulfillment services
- Operate our website and customer accounts
- Provide customer service
- Prevent fraud and protect the security of our services
- Provide analytics, marketing, and other services
- Perform a contract with you
Where required by applicable law, we will take appropriate measures to lawfully transfer personal information across borders and to protect personal information during such transfers.
Depending on the applicable legal basis, information about an international transfer may include the categories of personal information transferred, the destination country, the recipient, the purpose of the transfer, and the retention period.
If applicable law requires your consent or another specific legal basis for an international transfer, we will obtain or rely on the applicable legal basis before making the transfer.
5. Cookies and Similar Technologies
Our website, Shopify, and our service providers may use cookies, pixels, tags, web beacons, and similar technologies.
These technologies may be used to:
- Operate the website
- Remember shopping cart and account information
- Maintain website security
- Understand website traffic and usage
- Analyze customer behavior
- Improve website performance
- Measure marketing and advertising effectiveness
- Support advertising and marketing activities
You may be able to manage certain cookies through your browser or device settings.
Please note that disabling certain cookies may affect the functionality or performance of the Store.
Third-party analytics and advertising providers may collect information about your activities over time and across different websites or online services, depending on the services used on our website.
Our website does not currently respond to traditional “Do Not Track” (DNT) browser signals.
6. Marketing Communications
Where permitted by applicable law, we may send you promotional emails or other marketing communications about products, promotions, or services.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant communication.
Even if you opt out of marketing communications, we may continue to send you non-promotional communications relating to your orders, account, transactions, security, or other necessary service matters.
7. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include:
- Right to Access: You may request access to personal information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete personal information.
- Right to Erasure: You may request deletion of your personal information, subject to applicable legal exceptions.
- Right to Restrict or Object: You may have the right to request restriction of or object to certain processing.
- Right to Data Portability: In certain circumstances, you may request that certain personal information be provided to you or transferred to another organization.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent, subject to applicable law.
- Right to Opt Out of Marketing: You may opt out of certain promotional communications at any time.
The availability and scope of these rights depend on applicable law and your location.
To exercise an applicable privacy right, please contact us using the information in the “Contact Us” section below.
We may need to verify your identity before processing certain requests.
We will respond to valid requests within the period required by applicable law.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Process and fulfill transactions
- Provide our services
- Maintain customer accounts
- Provide customer support
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud and abuse
- Establish, exercise, or defend legal claims
- Comply with applicable legal, tax, accounting, and regulatory requirements
The specific retention period may vary depending on the type of information and the purpose for which it is processed.
When personal information is no longer necessary and we are not legally required to retain it, we will delete it or otherwise dispose of it in accordance with applicable law.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.
10. Children's Privacy
The Store is not intended for children who are below the minimum age required to independently use online shopping services under applicable law.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.
11. Third-Party Websites and Services
Our website may contain links to or integrate with third-party websites, applications, payment services, social media platforms, shipping services, or other services.
We are not responsible for the privacy practices, content, security, or policies of third parties that we do not control.
Your use of a third-party service may be subject to that third party's own terms and privacy policy.
We encourage you to review the applicable privacy policies of third-party services before providing personal information to them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technologies, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
Where required by applicable law, we will provide additional notice of material changes.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a privacy-related concern, please contact us:
Jeonham / It’s Okay! with Jesus
Email: jeonham@jeonham.org
Tel: +82-70-7865-8258
Business Registration Number: 114-82-65439
Mail-order Business Report Number: 2026-SeoulSeocho-2228
Address: 2F, 35, Sinbanpo-ro 43-gil, Seocho-gu, Seoul, Republic of Korea 06529
We will make reasonable efforts to respond to privacy inquiries in accordance with applicable law.